Articles

Commentary

Communicating With Empathy
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Communicating With Empathy

Supply chain management (SCM) has often been perceived through operational metrics, systems, and efficiencies. The unsung hero of this intricate web, however, is communication with empathy. This skill transcends merely conveying information and dives deep into understanding, validating, and addressing the emotions and needs of everyone involved.

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Are You Ready to Navigate 2024?
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Are You Ready to Navigate 2024?

Let’s put last year’s pain and friction points out of our minds and stage for growth this year. We asked our readers what skills we should tune up and emphasize to drive value and maximize growth in 2024. Keep your cool. “Circumstances can turn on a dime and require not only quick, but also clear […]

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Sustain the Chain With Technology
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Sustain the Chain With Technology

Today, more than ever, it is important that we build sustainable supply chains that positively impact business, society, and the planet. To meet customer expectations and be truly sustainable, organizations must ensure responsible business practices internally and across the entire value chain.

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8 Steps to Cracking the Traceability Code
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8 Steps to Cracking the Traceability Code

As supply chain disruptions and competition increases at a global scale, supply chain visibility has become vital for business success. Lack of visibility along the supply chain not only poses a risk to the seamless flow of goods but also raises concerns about product quality and overall productivity. With only 13% of manufacturers having full visibility into their supply chain network, it’s important to manage this challenge.

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The Future of Freight: What to Expect
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The Future of Freight: What to Expect

The next few years will bring further disruptions to a freight model that the industry spent decades optimizing. In 2024 and beyond, new consumer demands, technological advancements, and broader changes like nearshoring will present new opportunities for logistics leaders from first to final mile.

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John McCaw
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Carbon Output Is Spiking Amid Red Sea Supply Chain Crisis. What Are You Going to Do About It?

Another sustainability crisis is brewing in the global supply chain.  Ongoing attacks on container ships in the Red Sea by Iran-backed Houthi rebels have caused major shipping companies and oil/gas firms to suspend shipments through the Suez Canal, one of the most active shipping routes in the world. As a result, vessels are forced on […]

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Dark Data Illuminates the Supply Chain
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Dark Data Illuminates the Supply Chain

In the sprawling cosmos of logistics and transportation, there’s a vast, uncharted territory: dark data. This term refers to the untapped, unprocessed information that fleets, freight systems, and supply chains generate but never use. Think of it as the digital equivalent of dark matter in the universe—invisible, yet its potential gravity can pull industries into a new era of enlightenment.

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Delivery Workers Are Your Biggest Asset
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Delivery Workers Are Your Biggest Asset

In the fast-paced world of logistics, where every minute counts and customer satisfaction is paramount, your workers are undeniably your biggest asset. As the frontline ambassadors of your brand, they navigate through the intricacies of mid- and last-mile deliveries and create lasting relationships that can impact your company’s business.

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5 Top Contract Management Strategies
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5 Top Contract Management Strategies

The pandemic brought a surge in suppliers invoking force majeure clauses in their contracts. Force majeure removes liability for unforeseeable and unavoidable catastrophes that interrupt the expected course of events and prevent participants from fulfilling obligations. Buyers, as well as suppliers, understood that the extreme circumstances surrounding the pandemic warranted it.

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5 Ways to Mitigate SaaS App Risk
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5 Ways to Mitigate SaaS App Risk

The popularity of SaaS apps has skyrocketed, with users having tens of thousands of options from both reputable companies and private developers. Many of these apps, however, contain vulnerabilities or suffer from complex misconfigurations, turning them into a potential Achilles heel for supply chain attacks.

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Automakers Shift to Smart Supply Chains
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Automakers Shift to Smart Supply Chains

Although the pandemic may be over, auto suppliers and original equipment manufacturers (OEMs) are still grappling with supply chain issues such as concern over net-zero promises, the growing EV market, geopolitical conflicts, evolving trade agreements, natural disasters, and high interest rates deterring shoppers.

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