change management

pic of a laptop

Qualities of an Effective Agent of Change

In my studies of leadership, the phrase I have come across more often than any other is, “We are living in times of unprecedented change,” or something like that. The phrase has been used so often it has become a cliché. So, I will not say it in this post. One thing I will say, though, is that leadership is always about change. Leaders are always trying to move either organizations or individuals or perhaps…

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The Main Job of the Leader

Leaders are always agents of change, individuals whose role it is to guide an organization, or a particular subgroup within that organization, through the process of change. Leaders must prepare both themselves and others for inevitable changes the organization will face. Change is a given. We cannot avoid it nor should we want to. But change can be less painful and channeled toward more positive outcomes by developing change management skills. There are two basic…

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indirect leadership

Roots of Indirect Leadership

Did this ever happen to you? You see a problem that needs fixing, so you attack the issue head-on, thinking you will solve it quickly but the problem only gets worse. You try harder but, instead of making progress, those who are against the idea increase in number, feelings become tense, and the change more distant. So you give the problem everything you’ve got by confronting the instigators of resistance and making sweeping policy changes.…

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Neon sign that says "Words"

New Words, New Culture

“Say what?” That’s the expression we use when we don’t understand something someone has said and we suspect that, if we did understand it, we wouldn’t like it. Language is essential to organizational culture. Fortunately, words provide us with some handles we can use to influence an organization’s culture. Leadership is all about culture development and transformation. In his excellent book, Organizational Culture and Leadership, Edgar Schein says that the processes of culture creation and…

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Photo of a broken rock

Help your organization RESPOND rather than just REACT

If you have not yet experienced foundation-shaking change, don’t worry, you will. It’s only a matter of time. First reactions to this kind of change are usually not very helpful. In the next paragraphs, I write about the difference between a reaction and a response to foundation-shaking change. A friend of mine and I were getting ready to do some hiking in the mountains of Costa Rica. We got a hotel room at the last…

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  • Proverbs 15:23 October 22, 2021
    “A person finds joy in giving an apt reply— and how good is a timely word!”
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